Here you will find the rules that gambling operators must follow regarding advertising and promotions.
- You can opt out of receiving marketing communications from a gambling company. You can usually find details of how to do this in the company’s privacy policy. Sometimes this information is included in the terms and conditions or in the frequently asked questions (FAQ).
- Gambling companies are not permitted to advertise to minors (under the age of 18).
- Casinos, slot machine halls and online gambling operators are also prohibited from targeting people aged between 18 and 24 or those who have registered with Cruks in their advertising.
- Online gambling companies are not permitted to advertise on television, on the radio, in newspapers, in magazines or in public places.
- A gambling operator must provide you with clear information about what a bonus is and what conditions you must meet to receive it.
- A bonus that requires you to make a quick decision in order to claim it is prohibited. Cashback bonuses are also not permitted.
- Casinos, slot machine halls and online gambling operators are not permitted to offer you a bonus whilst you are gambling. Read more about bonuses here.
- If you think a gambling operator is not complying with the rules regarding advertising or bonuses, you can report this to the Kansspelautoriteit.
